POOSTORE COOKIE POLICY

Last Updated: September 3, 2026

This Cookie Policy explains how Poostorelatam LLC, the operator of PooStore, uses cookies and similar technologies when users visit or use www.poostorelatam.com.

This Policy should be read together with our Privacy Policy, our Terms and Conditions of Use and Purchase, and our Refunds, Returns and Cancellations Policy.

PooStore services are operated by:

• Poostorelatam LLC

A Limited Liability Company organized in the State of Wyoming, United States Address: 30 N Gould St, Ste N Sheridan, WY 82801 United States Phone: +1 (307) 218-8655 Email: contact@poostorelatam.com Website: www.poostorelatam.com

1. WHAT ARE COOKIES?

Cookies are small files or pieces of information that may be stored in the user’s browser or device when visiting a website.

Cookies may, among other things, allow us to:

• keep a user signed in;
• remember certain preferences;
• enable account functionality;
• improve security;
• retain temporary information during a purchase;
• understand certain interactions with the website;
• and measure the performance of advertising campaigns.

In addition to traditional cookies, similar technologies may be used, such as:

• browser local storage;
• pixels;
• tags;
• identifiers;
• scripts;
• tracking technologies;
• and other equivalent mechanisms.

In this Policy, when we use the term “cookies,” we may also refer to these similar technologies where appropriate.

2. WHO USES COOKIES ON POOSTORE?

Some cookies or technologies may be used directly by PooStore.

Others may be provided by third-party services integrated into our website, such as:

• Google;
• Meta Platforms;
• Callbell;
• and other technology providers necessary for certain functions.

This means that some technologies are controlled directly by PooStore, while others may be administered by third parties in accordance with their own policies.

3. TYPES OF COOKIES BASED ON THEIR SOURCE

First-Party Cookies These are cookies set directly by PooStore or by our application for the purpose of providing website functionality.

They may be used, for example, to:

• maintain the user’s session;
• manage sign-in;
• retain temporary information necessary to complete a purchase;
• remember certain actions;
• and protect the operation of the platform.
• Third-Party Cookies

These are cookies set or administered through services provided by entities other than Poostorelatam LLC.

Currently, certain features may involve technologies provided by third parties such as:

• Google;
• Meta;
• Callbell.

These companies may process certain information in accordance with their own privacy and cookie policies.

4. TYPES OF COOKIES BASED ON DURATION

Cookies may be:

• Session Cookies

These remain active while the user browses the website and normally disappear when the browser is closed or the relevant session ends.

Persistent Cookies These may remain stored for a certain period after the browser is closed.

The duration of a persistent cookie may depend on its purpose, configuration, and the provider using it.

5. CATEGORIES OF COOKIES USED BY POOSTORE

The cookies and technologies used by PooStore may generally be classified into the following categories:

• Strictly Necessary Cookies
• Functional Cookies
• Authentication Cookies
• Advertising or Measurement Cookies and Technologies
• Customer Support-Related Technologies

Not all of these technologies necessarily rely on the same legal basis or require the same type of consent.

6. STRICTLY NECESSARY COOKIES

Strictly necessary cookies allow PooStore to provide basic and essential functions.

These may be used to:

• maintain sessions;
• enable sign-in and sign-out;
• manage certain security functions;
• retain temporary information related to the purchase process;
• prevent navigation errors;
• allow certain requests to be processed correctly;
• and maintain the general operation of the website.

These cookies are necessary to provide certain services directly requested by the user.

For this reason, where permitted by applicable law, these cookies may be used without requesting additional consent.

Blocking certain strictly necessary cookies may cause some PooStore functions to stop working properly.

7. FUNCTIONAL COOKIES

PooStore may use certain cookies or storage mechanisms to remember information that makes the website easier to use.

These technologies may be used to:

• remember certain settings;
• retain navigation information;
• facilitate continuity in the purchase process;
• remember temporary states;
• and improve certain functions requested by the user.

Depending on the specific technology and applicable law, some of these cookies may be considered necessary or may be subject to consent options.

8. AUTHENTICATION COOKIES

When a user accesses their PooStore account, certain cookies or identifiers may be used to keep the user authenticated.

These technologies allow the user to move between different pages of the platform without having to sign in repeatedly.

They may also help protect the account against unauthorized access or unusual behavior.

If the user deletes or blocks these cookies, they may need to sign in again or certain account-related functions may become unavailable.

9. SIGN-IN WITH GOOGLE

PooStore offers users the option to register or sign in using Google.

When the user selects “Continue with Google,” they may be redirected to or connected with authentication services provided by Google.

During this process, Google may use its own cookies and technologies necessary to:

• identify the user;
• maintain the Google session;
• provide authentication;
• protect against fraud and abuse;
• and complete the sign-in process.

PooStore does not directly control cookies set by Google within domains and services operated by Google.

The use of such technologies is also subject to Google’s policies.

PooStore does not receive the user’s Google account password.

10. GOOGLE FIREBASE

PooStore uses Firebase, a service provided by Google, to maintain an operational copy of certain order information used for internal and administrative processes.

The use of Firebase as storage and processing infrastructure does not necessarily mean that Firebase places advertising cookies in the browser of every PooStore visitor.

Firebase is used primarily as part of our operational infrastructure related to orders.

Where certain Google components require technical technologies in order to provide their services, such technologies may be subject to Google’s applicable policies.

11. META PIXEL

PooStore uses Meta Pixel, a technology provided by Meta Platforms, to measure certain interactions made by visitors on our website and to evaluate the performance of advertising campaigns conducted primarily through Facebook and Instagram.

The Meta Pixel currently used by PooStore is:

• Meta Pixel ID: 2257072998400041

This technology may use cookies, pixels, identifiers, and similar mechanisms to record certain actions performed within PooStore.

12. EVENTS RECORDED THROUGH META PIXEL

Currently, PooStore may send events to Meta such as:

• PageView
• Indicates that a user visited a particular page of the website.
• ViewContent
• Indicates that the user viewed a particular product or other content.
• InitiateCheckout
• Indicates that the user began the checkout process.
• Purchase
• Indicates that a purchase was completed.

For the Purchase event, PooStore may provide Meta with certain information related to the value of the transaction, currently expressed in U.S. dollars (USD).

Meta may also process technical information provided through the browser or device in accordance with how its tools operate.

13. PURPOSE OF META PIXEL

PooStore uses Meta Pixel primarily to:

• measure conversions;
• understand how many purchases result from advertising campaigns;
• measure ad performance;
• optimize campaigns;
• analyze interactions with certain products;
• create or use advertising audiences where Meta’s tools allow;
• and improve the effectiveness of our advertising on Facebook and Instagram.

These technologies are not necessary for the user to complete a basic purchase on PooStore.

14. CONSENT FOR META PIXEL

Where applicable law requires prior consent for the use of non-essential advertising or tracking technologies, PooStore will endeavor to obtain such consent before activating those technologies.

The user may be provided with options such as:

• Accept All
• Reject Non-Essential Cookies
• Manage Preferences

Where the user rejects non-essential advertising cookies or technologies and applicable law requires that choice to be respected before such technologies are used, PooStore will endeavor to prevent Meta Pixel from being activated for the relevant purposes.

Strictly necessary cookies may continue to operate where they are essential to provide the requested services.

15. REJECTING ADVERTISING COOKIES DOES NOT PREVENT PURCHASES

Where a consent mechanism applies, the user will not be required to accept advertising technologies such as Meta Pixel as a condition for making a purchase on PooStore.

Rejecting non-essential advertising cookies should not prevent the user from:

• browsing products;
• creating an account;
• signing in;
• adding products;
• or completing a purchase,

unless a specific function technically depends on a technology that serves a different and legitimately necessary purpose.

16. CALLBELL

PooStore uses Callbell as a tool for certain live chat and customer support functions.

Callbell may use cookies, local storage, or other technologies necessary to:

• display the chat widget;
• maintain continuity of a conversation;
• technically identify a session;
• remember the state of the chat;
• and provide customer support-related functionality.

The use of these technologies may depend on the technical configuration of the widget provided by Callbell.

When the user interacts with the chat, Callbell may process additional information as explained in our Privacy Policy.

17. CHAT AND EXTERNAL COMMUNICATIONS

When a user accesses external services from PooStore, such as:

• WhatsApp;
• Instagram;
• Facebook Messenger;
• TikTok;
• or other platforms,

those websites or applications may use their own cookies and tracking technologies.

These technologies are not directly controlled by PooStore once the user leaves our website or uses the third party’s own infrastructure.

We recommend reviewing the cookie and privacy policies of each platform.

18. HOSTINGER

PooStore uses Hostinger as its web hosting, database, and email infrastructure provider.

Hostinger may process technical information necessary to provide, protect, and maintain its infrastructure.

The fact that PooStore is hosted by Hostinger does not necessarily mean that all cookies used by other Hostinger services are installed on the devices of visitors to our website.

Technical server logs, such as certain IP addresses or HTTP requests, are primarily explained in our Privacy Policy and should not necessarily be confused with cookies stored in the browser.

19. WE DO NOT USE GOOGLE ANALYTICS

Currently, PooStore does not use Google Analytics or Google Analytics 4 (GA4).

Accordingly, we do not currently install Google Analytics intentionally for the purpose of analyzing traffic to our website.

If we implement Google Analytics or an equivalent tool in the future, this Policy may be updated and the corresponding consent mechanisms will be applied where necessary.

20. WE DO NOT USE TIKTOK PIXEL

Currently, PooStore does not use TikTok Pixel on www.poostorelatam.com.

The existence of an official PooStore account on TikTok does not mean that a TikTok tracking integration is installed on our website.

If we implement TikTok Pixel or similar advertising technologies in the future, we will update this Policy where appropriate.

21. WE DO NOT USE CLOUDFLARE

Currently, PooStore does not use Cloudflare as an infrastructure provider or website protection layer.

For this reason, we do not currently identify Cloudflare cookies as part of the technologies directly used by PooStore.

If this changes in the future, we may update this Policy.

22. APIS AND TOP-UP PROVIDERS

PooStore uses certain providers and APIs to verify video game accounts and deliver digital products.

These integrations may receive information such as:

• ID;
• UID;
• nickname;
• server;
• region;
• product;
• or information necessary to complete a top-up.

However, these operations are carried out primarily through communications between our systems and the providers’ systems.

Therefore, the use of a top-up API does not necessarily mean that the provider places a cookie directly in the customer’s browser.

Information related to these providers is explained in greater detail in our Privacy Policy.

23. CURRENT PAYMENT METHODS

Currently, some payments used by PooStore are made externally through services such as:

• Pago Móvil;
• Binance;
• Zinli;
• Yape;
• Plin;
• banks;
• or other available methods.

PooStore does not currently integrate a direct gateway for these services on the website to process the user’s financial credentials.

When the customer uses the application or website of a bank, wallet, or external financial service, cookies used on that platform are the responsibility of that third party.

The user may subsequently provide PooStore with information such as a reference number and payment receipt for verification.

24. FUTURE PAYMENT GATEWAYS AND PROCESSORS

PooStore may integrate payment processors or financial platforms in the future in order to expand its available payment methods.

The integration of a new provider may involve the use of:

• security cookies;
• anti-fraud technologies;
• functional cookies;
• transaction identifiers;
• payment-related technologies;
• or other technical mechanisms.

Where such an integration results in a material change to the technologies used on our website, PooStore may update this Policy and the corresponding consent mechanisms.

25. ADVERTISING COOKIES VS. NECESSARY COOKIES

It is important to distinguish between these two types.

Necessary Cookies These allow certain essential PooStore functions to operate properly.

For example:

• session management;
• authentication;
• security;
• operation of the purchase process.
• Advertising or Tracking Cookies

These are used for purposes that are not strictly necessary to complete a purchase.

At PooStore, the main current technology of this nature is Meta Pixel.

Where applicable law requires consent, the user should be able to reject this second category without losing basic access to our services.

26. HOW TO MANAGE YOUR PREFERENCES

Where PooStore provides a preference panel or banner, the user may use it to manage categories of non-essential cookies.

Available options may include:

• accept all;
• reject non-essential cookies;
• accept certain categories;
• modify a previous choice.

Where technically appropriate, the user’s preferences may be stored so that the same choice does not need to be requested on every visit.

27. CHANGING YOUR PREFERENCES

The user may later change their preferences regarding non-essential cookies through a mechanism made available by PooStore.

For example, there may be a permanent link labeled:

• “Cookie Preferences”
• or
• “Manage Cookies”
• in the website footer.

Where technically possible, we recommend maintaining this option so that the user can modify or withdraw previously given consent.

28. BROWSER SETTINGS

Most browsers allow users to manage cookies directly through their settings.

Depending on the browser, the user may be able to:

• view stored cookies;
• delete cookies;
• block certain cookies;
• block third-party cookies;
• delete cookies when closing the browser;
• or receive notifications before cookies are stored.
• The specific options will depend on the browser used.
• Blocking all cookies may affect certain PooStore functions.

29. CONSEQUENCES OF DELETING COOKIES

When the user deletes cookies or information stored in their browser, they may:

• need to sign in again;
• lose certain preferences;
• lose temporary information;
• have their cart or checkout process reset;
• see the cookie banner request a choice again;
• or need to configure certain functions again.

This does not necessarily mean that information stored in the user’s PooStore account is deleted.

30. LOCAL STORAGE AND SIMILAR TECHNOLOGIES

In addition to traditional cookies, certain website functions or third-party services may use mechanisms such as:

• localStorage;
• sessionStorage;
• pixels;
• tags;
• scripts;
• browser identifiers;
• or other similar technologies.

These technologies may perform functions equivalent or related to cookies.

Where a similar technology serves an advertising or tracking purpose that requires consent, PooStore will endeavor to treat it in an equivalent manner under applicable law.

31. “DO NOT TRACK” AND BROWSER SIGNALS

Some browsers may send signals intended to express certain privacy preferences.

The laws and standards relating to these signals may vary depending on the jurisdiction and technology used.

Where a privacy signal is legally binding on PooStore, we will endeavor to process it in accordance with applicable rules.

Where no specific obligation exists, functionality may depend on the tools and providers integrated into our website.

32. GLOBAL PRIVACY CONTROL AND SIMILAR MECHANISMS

Some jurisdictions may recognize technical mechanisms such as Global Privacy Control (GPC) or other signals intended to communicate preferences related to certain forms of advertising, sale, or sharing of information.

Where Poostorelatam LLC is legally required to recognize a valid signal, it will endeavor to do so to the extent technically applicable.

This may depend on the specific obligations that apply based on the user’s location.

33. COOKIES AND INTERNATIONAL USERS

PooStore provides services to users located in different countries.

Rules relating to cookies and tracking technologies may vary significantly between jurisdictions.

In some regions, certain cookies may be used based on their technical necessity.

In others, certain technologies used for:

• advertising;
• measurement;
• tracking;
• profiling;
• or personalization
• may require prior consent.

PooStore will endeavor to adapt its consent mechanisms where reasonably necessary under applicable law.

34. DATA OBTAINED THROUGH COOKIES

Depending on the technology used, cookies and integrated services may process information such as:

• session identifiers;
• pages visited;
• product viewed;
• time of visit;
• actions performed;
• purchase events;
• purchase value;
• browser;
• device;
• IP address technically processed by certain providers;
• advertising-related identifiers;
• and other technical data.

Not all of these categories are necessarily collected directly by PooStore or through every cookie.

35. COOKIES AND PERSONAL DATA

Certain cookies may generate information that, either individually or when combined with other data, may be considered personal information under applicable law.

Where this occurs, the processing will also be subject to our Privacy Policy.

The Cookie Policy primarily explains the technologies used, while the Privacy Policy explains in greater detail how we use, share, and retain information relating to users.

36. SECURITY

PooStore takes reasonable measures to protect information processed through its website.

However, cookies should not be used as the sole mechanism for protecting highly sensitive information.

Users should keep their:

• devices;
• accounts;
• browsers;
• passwords;
• and sessions
• secure.

When using a shared or public device, we recommend signing out after using PooStore.

37. CHANGES TO THE TECHNOLOGIES WE USE

PooStore may modify its technology infrastructure over time.

For example, we may:

• add new payment gateways;
• change authentication systems;
• use new advertising tools;
• implement anti-fraud systems;
• change chat tools;
• add analytics systems;
• or replace existing providers.

Where these changes materially affect the use of cookies or similar technologies, we may update this Policy.

38. UPDATES TO THIS POLICY

Poostorelatam LLC may modify this Cookie Policy as a result of:

• legal changes;
• technological changes;
• addition or removal of providers;
• changes to advertising tools;
• new payment methods;
• changes to our services;
• or improvements to our privacy mechanisms.
• The current version will be available at:
• www.poostorelatam.com

The “Last Updated” date will indicate when the most recent modification was made.

39. RELATIONSHIP WITH OTHER DOCUMENTS

This Cookie Policy forms part of PooStore’s legal documentation and should be read together with:

• the Terms and Conditions of Use and Purchase;
• the Privacy Policy;
• the Refunds, Returns and Cancellations Policy;
• and any other applicable policy.

In particular, for more complete information regarding the processing of personal data, please review our Privacy Policy.

40. CONTACT

If you have questions regarding our cookies, tracking technologies, or privacy preferences, you may contact:

• Poostorelatam LLC
• 30 N Gould St, Ste N
• Sheridan, WY 82801
• United States
• Phone: +1 (307) 218-8655
• Email: contact@poostorelatam.com
• Website: www.poostorelatam.com

SUMMARY OF TECHNOLOGIES CURRENTLY USED

To make this Policy easier to understand, PooStore currently primarily uses the following technologies:

• PooStore Necessary Cookies and Technologies

Used for functions such as sessions, authentication, account operation, and the purchase process.

Google Login Used to allow registration and sign-in through a Google account. Google may use its own authentication and security cookies during this process.

Google Firebase Used primarily as operational infrastructure for certain order information. Its use does not by itself mean that advertising cookies are installed for all visitors.

Meta Pixel Used for measurement and advertising related to Facebook and Instagram.

It currently records events such as:

• PageView;
• ViewContent;
• InitiateCheckout;
• Purchase.
• The Purchase event may include the transaction value expressed in USD.
• Callbell

Used for chat and customer support. Its widget may use cookies or similar technologies necessary to provide communication functions.

We currently DO NOT use:

• Google Analytics / GA4;
• TikTok Pixel;
• Cloudflare.

SUMMARY OF YOUR OPTIONS

Strictly necessary cookies allow PooStore to function properly, and certain features may stop working if they are blocked.

Meta Pixel is used for advertising measurement and conversions and is not necessary to complete a basic purchase.

Where applicable law requires consent for non-essential advertising cookies or technologies, PooStore will endeavor to allow users to accept or reject them.

Rejecting non-essential advertising cookies should not prevent a user from making a purchase solely because they rejected advertising.

Users may also manage certain cookies through their browser settings.

For any questions regarding cookies or privacy, please contact contact@poostorelatam.com.